Frequently Asked Questions
Where is your factory located?
Our factory is located in a specialized medical devices production zone near the capital city. It is easily accessible via high-speed train (approx. 1 hour) from the capital's international airport.
What products do you manufacture?
We specialize in hospital beds, home nursing beds, wheelchairs, and a full range of hospital furniture and accessories.
What are your payment terms?
T/T and L/C are our most common terms. We also have extensive experience with D/P, DA, and other standard international payment methods.
Do you accept OEM or ODM orders?
Yes, OEM and ODM orders are highly welcomed. We have numerous successful cases for various international requirements.
What is your quality control (QA/QC) policy?
We strictly adhere to complete QA/QC regulations throughout all production procedures to ensure the highest product standards.
What is your warranty policy?
We provide a 1-year warranty. For any issues, simply provide photos or videos; we respond within 24 hours and provide solutions within 48 hours.