Do you have relevant product certifications?
Yes, we have passed major international certifications including CE, UL, RCM, KC, and ETL to ensure global safety and quality standards.
What is the warranty policy for the adjustable bed?
We offer a comprehensive warranty: 10-year warranty for the frame, 2-year warranty for the motor, and 1-year warranty for parts and labor.
Can I request a sample order before placing a bulk purchase?
Certainly. We can provide a sample for your evaluation before moving forward with a bulk order.
Is it possible to print my company logo on the adjustable bed?
Yes, we support OEM requirements. Please provide your company logo design when placing your order.
How do you handle after-sales service and replacement parts?
If a problem is caused by manufacturing issues, we will provide replacement parts or products free of charge. For urgent needs, parts can be dispatched via DHL.
What are the power requirements for this electric bed?
The bed supports a universal power input of 110V-220V at 50-60Hz, with a standard output of 29V 2A for the motor mechanism.
Dgem Medical
